In force since : 25/05/18
We make it a point of honour to respect the privacy of our users and to treat their personal data in the strictest confidentiality and in accordance with the legislation in force.
We draw your attention to the need to read this policy carefully. Should you have any further questions, please do not hesitate to contact us at firstname.lastname@example.org
J&JOY is responsible for the processing of your personal data.
Avenue Edmond Leburton 6
BCE N°: BE08 9688 2685
We collect your data - personal or not - for different purposes which are defined below (see point 3). The personal data transmitted to J&JOY are those that you have voluntarily transmitted to us. These include the following categories of data:
your identification data (surname, first name, title, e-mail address, date of birth and delivery address);
your bank details (bank card number, IBAN and BIC/SWIFT) and billing information;
our communications (by email or other means);
the type of domain with which you connect to the Internet;
the IP address assigned to you;
the date and time of your access to our site;
location data or other data relating to communication;
the pages you have consulted on our site;
the type of browser, platform and/or operating system you are using;
the search engine and keywords used to find the site;
your navigation preferences;
Any other data you may provide.
To guarantee optimal security, we use the Ingenico secure payment system to deal with your payment for your order.
We keep your data for the time necessary to achieve the goals and objectives pursued (see point 3). Once this goal is achieved, we delete them.
You can at any time ask to verify, access, rectify, delete or transfer your data and to object to the use of your data as well as to request the restriction of your data. To do so, simply send us an email at the following address: email@example.com. We will then make every effort to do what is necessary as soon as possible.
We will only transfer your data to a non-EU country if that country provides a level of protection equivalent to that available to you in your country of residence (for more information, see: https://goo.gl/1eWt1V).
We only use your email address to offer you items, services and products similar to the one or ones you have already ordered from us.
With your consent, or on the basis of our legitimate interest based in particular on our relationship, we will subscribe you to our newsletter and offer you other similar products or services likely to interest you. You can unsubscribe and withdraw your consent to these communications at any time by sending an email to the following address: firstname.lastname@example.org.
Neither our site nor the sale of our items are addressed to children under 18 years. If you discover that your child (a minor, under the age of 18 years) has provided us with his/her personal data without your consent, contact us at the following address: email@example.com.
Lengthy legal proceedings benefit no one. In the event of a dispute between us, we undertake to give priority to dialogue and openness in the search for an amicable solution. You may also contact the Data Protection Authority. Sections 7 and 16 (Appendix 2) contain more detailed information.
Your security is our priority!
In these difficult times, we take all necessary precautions: our eshop operates normally and high security measures are taken in our warehouse.
To make your life as easy as possible, we offer you deliveries AND returns, starting this Saturday March 14th and until Friday April 3rd inclusive.
For any further questions, we are at your disposal: firstname.lastname@example.org.
Stay warm, take care of yourself and your family!
The J&JOY family