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Customer Service

By phone

+32 (0)19 30 25 82

10:00 - 12:30 13:30 - 17:30
10:00 - 12:30 13:30 - 17:30
10:00 - 12:30 13:30 - 17:30
10:00 - 12:30 13:30 - 17:30
10:00 - 12:30 13:30 - 17:30

Except legal holidays of Belgium.

Need help?

We shall answer your e-mail as soon as possible.

Do you want us to promote your event?

Do you wish to distribute J&JOY in Belgium?

Do you wish to distribute J&JOY abroad?


Frequently asked questions

Find an answer to most part of your questions.


Information about shipping and delivery time.


Do you want to exchange or return your product? All the information.


100% Secure payment.

Gift card

Offer a magnificent present to any budget.


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Head office

J&Joy S.A. Avenue Edmond Leburton, 6 4300 Waremme Belgium VAT: BE0896882685 Business number: 0896.882.685

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Your security is our priority!

In these difficult times, we take all necessary precautions: our eshop operates normally and high security measures are taken in our warehouse.

To make your life as easy as possible, we offer you deliveries AND returns, starting this Saturday March 14th and until Friday April 3rd inclusive.

For any further questions, we are at your disposal: support@jn-joy.com.

Stay warm, take care of yourself and your family!

The J&JOY family